Lightning struck the home roof of legendary football coach Lou Holtz and his wife, Beth. Their two-story home of 11,000 square feet was in flames and had much of the roof and second floor collapsed into the first floor, while losing almost every piece of personal property as well. In the few weeks after the fire, the Holtz’s found the obligation of preparing their insurance claim overwhelming and were also looking at mitigation costs compounding daily. Coach Lou and Beth knew they were at a crossroads.
Realizing the carrier had no one overseeing them, it was either keep their fingers crossed that the insurance company would calculate their claim fully or the Holtz’s could hire their own experts, dedicated to working from their perspective, to be sure everything damaged was included for payment.
Coach Lou Holtz and his wife Beth hired Altieri Insurance Consultants. Right at the start, Altieri quickly discovered that without trained oversight of the mitigation activity, those services had escalated to almost $1 million in the first weeks after the fire. This concern was handled by Altieri immediately, holding intensive meetings on site and off, with the insurers and restorers to reign in those costs, preserving policy monies for the Holtz’s to use in their rebuilding effort.
As Coach Holtz said in his Fox News interview segment with Bob Massi, on “The Property Man,” “Hiring [Ray Altieri] was one of the smartest things that we did.” “I wanted to remove all the pressure off of my wife and provide her the convenience to not have to deal with the insurance.” Speaking about his insurance policy review practices, Coach said (like most people), “I never even looked at my insurance policy before this.” “But there were so many different things that he [Ray] brought to our attention.”
Upon being hired, the Altieri Team members began simultaneous assessment of all aspects of the claim: from insurance policy analysis to personal property listing to building damage reconstruction costs. The policy review provided the Holtz playbook for recovery; working closely with the Holtz’s created the damaged contents list-including items burned out of sight, while also working with construction experts in developing the rebuilding plan and costs.
To that end, Altieri Insurance Consultants were able to provide Coach Lou and Beth Holtz successful settlement of all areas of coverage to their maximum policy capacities, including unearthing so many of the more isolated sections of coverage only an experienced professional would know. What a beautiful home they have built.
During Hurricane Irma, a community of luxury condominiums with 87-two-and three-story buildings, had their cement tile roofs damaged. The insurer proposed to replace only 5 of the 87 roofs and would “spot repair” the remaining roofs with the old tiles. No spot or patch repair would be acceptable so the Board hired Altieri Insurance Consultants, who began their own investigation and process.
The largest privately owned circuit board manufacturer in the world, sustained two major fires, at the same plant, within one year’s time. The CEO hired Altieri Insurance Consultants after the second fire. In just a few months, Altieri had the second fire claim paid in the millions of dollars, then was hired to resolve the first claim for all proper amounts. Losses for building, contents, equipment, materials, finished goods, and income all resolved, re-establishing the profitable operations of the manufacturer.
A condominium complex in Panama City Beach, with two 18 story towers was significantly damaged by Hurricane Michael in October 2018. The insurance company deployed countless “experts” then by misapplying coverage, and ignoring significant areas of damage, indicated they only owed $4,000,000.00. Altieri reversed the carrier’s misapplied coverage, then used drone and other complicated technology, driving the insurer to pay $16,000,000.00 allowing this association appropriate funding to rebuild.
A family returned home from vacation to find the interior of their home under 8 inches of water. A pipe had broken in the ceiling. The insurance company recommended a restoration contractor and offered $67,000.00 total for the claim. Altieri was engaged as the losses were more substantial and through our investigation and work the client accepted a settlement offer of $403,000.00 and was made whole.