Water damage claims come from many areas of concern:

• Above: Rain
• Below: Ground, sewer, drains
• Within: Pipe break 

Depending on your policy, these circumstances above may not be covered by your insurance policy or may even be capped at a very low dollar amount. One thing is for sure, the insurance company will want to know how this happened, to determine if they will pay you on the claim.

Words matter. And nowhere in the claims process do words matter more than in a water claim. How you describe your circumstance, no matter how innocent it may be, could mean the difference between collecting thousands of dollars or having your claim denied.

For instance, if a pipe breaks in your home, and you wake up to 6 inches of water throughout the house and you call it a flood, flood is not a covered peril. However, a pipe break with water damage is covered. Do not let mistaken terminology sink your claim.

Water brings many complexities to damage, depending on the materials it effects. Issues will arise such as mold, shrinkage, swelling, wicking, corrosion, rot, and staining from a “simple” water loss.

This is why it is vital to engage with the professionals at Altieri who know how to identify these damages when a loss arises.

Contact the claim professionals at Altieri for a free review today!